FAQs

  • Orders over $150 ship for free. Any orders under $150 are $10 flat rate shipping.

  • All of our orders are shipped 1-2 business days after being placed.

  • Please allow 5-10 business days for delivery time after your order has been processed.

  • Online returns and exchanges may be done by mail or in-store within 14 days of the ship date for store credit only.

    • All returns must be in original condition, not worn or altered, free of make-up, deodorant, any stains, pet hair and free of any odors.

    • Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

    • All sale and any holiday and/or seasonal merchandise is considered a final sale.

    • Login to your account to start a return

  • We’d love to help! Feel free to send us an email at genevievelakegeneva@gmail.com.